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Frequently Asked Questions


How will I know when you find a new item?

We will send you an email if we find any new items.

I see that new items have been found when I login, but I never received an email.

Please check to make sure that our emails are not being put in your spam box. If you continue to have this problem, please let us know.

Can I change how often new items are searched for?

Yes, you can change this setting by clicking on Account Settings.

How do I change my password?

You can change your password by clicking on Account Settings.

How do I change my email address?

You can change your email address by clicking on Account Settings.



Please contact us if you have any other questions